What happens during a FREE home consultaton?

We take precise measurements and show you available colours, styles, and materials. Our advisors offer price guidance without sales pressure, as they are not on commission. We explain the installation process in detail. After your home visit, you’ll receive a quote within 48 hours, with free revisions if needed.

What if I want to come to the showroom?

Our showroom is open Monday to Friday from 8am to 5pm, with Saturday morning visits available by appointment only. To ensure you receive the best service, we recommend calling ahead before visiting. This allows us to prepare for your visit and provide dedicated time to discuss your project.

Do you take a deposit?

Confirm your quote with a 40% deposit. Our surveyor will then visit your home. This deposit is 100% refundable if the survey necessitates any project price changes. For your peace of mind, your deposit indemnity is automatically registered with the Plastic Window Federation, at no extra cost, guaranteeing against loss. 50% is payable when your bespoke products arrive at our warehouse. The final 10% is payable on completion once you are completely satisfied.

How long does installation take?

Your bespoke products typically arrive within 4 weeks. Our installation schedule is usually 6-8 weeks in advance, so please let us know if your project is time-sensitive. Our expert team aims to install two average-sized windows per day, and we can provide a more accurate installation estimate during your survey.

Are you FENSA certified?

Our FENSA certification number is 33081. FENSA certification is exclusively provided where we install your windows and doors and is crucial when selling your property. This demonstrates compliance with building regulations and remains valid for the lifetime of the installation, reassuring potential buyers. In addition our installations include a 10-year insurance-backed guarantee, offering long-term peace of mind.

Accessibility Statement – Bowalker Windows Limited

Bowalker Windows Limited is committed to ensuring that our website is accessible to all users, including those with disabilities. We aim to provide an inclusive experience that allows everyone to access our services, information, and content.

Accessibility Standards and Goals

We strive to ensure that our website meets WCAG 2.1 Level AA standards, which are widely recognised guidelines for web accessibility. Our commitment also aligns with the UK Equality Act 2010, ensuring that our services are accessible to people with disabilities.

We continuously review and improve our website to enhance accessibility and address any issues that may arise.

Keyboard Navigation and Skip-to-Content

Our website includes a skip-to-content link at the top of every page. This allows users who navigate via keyboard or assistive technology to bypass repetitive menus and access the main content quickly.

Images and Visual Content

All product images and case study photos on our website include descriptive alternative (alt) text for users who rely on screen readers.
We continually review our images to ensure that the content is accessible.
Logos, graphics, and other visual elements are evaluated to maintain accessibility standards.

Third-Party Content and Widgets

Our website uses several third-party services to enhance user experience. While we strive to ensure accessibility, these services may have limitations outside our control:

Google Reviews widget – displays customer reviews in text format that is readable by screen readers.
Embedded Google Maps – located on our Contact page to help users find our location.
Google reCAPTCHA v2 – used to protect forms from spam. This service is provided by a third party and may use cookies.
Social media links – Facebook, Instagram, and LinkedIn links open external sites; accessibility is managed by the respective platforms.

Navigation and Interactions

All navigation on our website, including menus and interactive elements, is designed to be fully accessible via keyboard and screen readers. Users can easily move through pages, access content, and use all available features without a mouse.

Where third-party tools are used (such as reCAPTCHA v2 on contact forms), we strive to ensure interactions remain accessible to all users.

PDFs and Downloads

Currently, our website does not provide any PDFs or downloadable documents. If we add downloadable content in the future, we will ensure it is fully accessible to all users.

Feedback and Contact

We welcome feedback regarding accessibility. If you encounter any accessibility issues or need assistance accessing content on our site, please contact us:

Email: info@bowalkerwindows.co.uk
Phone: 01444 810 111

Please include as much detail as possible about the issue, including the page URL and the assistive technology you are using, so we can respond effectively.

Continuous Improvement

Accessibility is an ongoing priority at Bowalker Windows Limited. We regularly review our website and make updates to improve accessibility for all users.

Bowalker Windows Limited
Units 1 & 2, Bolney Grange Business Park, Hickstead, Haywards Heath RH17 5PB
https://www.bowalker.co.uk